Megan Kujawa

Megan Kujawa is a Content Specialist on RXNT's Marketing team. Before joining RXNT, Megan worked on both the technology and franchising side of home care, home health, and hospice. She is passionate about helping healthcare businesses find innovative technology that can transform the care experience.

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Implementation Does Not Equal Adoption: How to Get Staff to Actually Use New Tools

Technology Trends / By

Implementing new healthcare software is only the beginning. The real challenge is getting staff to actually use it correctly and consistently. This blog breaks down what non-adoption looks like, why it happens so frequently, and what healthcare organizations can do to drive genuine, lasting utilization across their teams. Key takeaways Your new healthcare software is […]

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The Misconception Behind Patient Engagement: Provider Access vs. Availability 

Patient Engagement, Technology Trends / By

In many ways, digital tools make healthcare more convenient and transparent. However, they also pose a challenge: when patients can send a message at any time, they may assume someone is available to respond at any time. Key takeaways Many portal inboxes look and feel like common messaging apps, which patients associate with quick back-and-forth

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Reduce Claim Rejections and Administrative Overhead with Custom Scrubbing Rules

Company News, Technology Trends / By

Tailor claim checks to your own workflows and payer-specific needs, catching issues earlier and reducing preventable denials before they ever reach a payer. As healthcare practices grow, so do the billing challenges: more claims to submit, tighter payer requirements, and rules that vary widely from one payer to the next. While standard claim scrubbing rules

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Bridging the Gap Between Physical and Mental Health in Patient Care

Patient Engagement / By

Delivering whole-person care requires tools that support more connected, comprehensive experiences across the care journey. Key takeaways Physical and mental health are deeply connected, yet they’re often treated separately in traditional care settings. Unfortunately, a fragmented approach to care can lead to missed insights, lower patient engagement, and less effective outcomes. By taking a more

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5 Reasons Patients Still Struggle When Seeking Mental Health Care in 2026

Patient Engagement / By

While the importance of mental healthcare is becoming more widely recognized, many people still struggle to get timely support due to a mix of social, financial, and structural obstacles that limit access to care.  Key takeaways Even as mental health care becomes more mainstream, access to care remains inconsistent. Patients face personal, financial, and systemic

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Your Patients Are Coming Equipped With AI-Generated Opinions. Here’s How To Handle It

Patient Engagement / By

AI is rapidly changing how patients seek out and interpret health information. In the process, it’s raising the bar for what they expect from their providers. Instant answers, simplified explanations, and always-on accessibility are shaping a new standard for speed, clarity, and responsiveness. Key takeaways As Technology Changes, So Do Patients’ Expectations Every day, more

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How To Reduce Turnover During Organizational Change in Healthcare

Practice Management / By

Operational change often means shifting roles and increased workloads for healthcare workers, which can lead to higher burnout and turnover. Reducing turnover comes down to recognizing its warning signs and implementing proactive strategies that protect staff time and encourage open communication. Key takeaways Organizational change, driven by new technology, restructuring, or regulatory shifts, often triggers

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Consistency Matters: How Ambulatory Practices Build Trust, Efficiency, and Long-Term Growth

Patient Engagement, Practice Management / By

When workflows, messaging, and care delivery are predictable and aligned, practices experience fewer mistakes and stronger patient relationships. Two patients can receive very different experiences at a practice, even if they both receive quality care. One patient is greeted warmly by the front staff, checked in quickly, and seen on time. Yet the other patient

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Marketing Your Healthcare Practice in 2026

Technology Trends / By

Practice growth today is driven by visibility, credibility, and consistent patient experiences. Imagine one afternoon, you notice several new patients mention the same reason for choosing your practice: an online review. It isn’t a paid ad or promotion, but instead, another patient’s description of feeling welcome and listened to. That single review did the hard

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What Healthcare Providers in Texas and Florida Need to Know About 2026 EHR Data Localization Laws

Regulatory, Technology Trends / By

Texas and Florida have enacted laws requiring providers and technology vendors to take a closer look at where EHR data is being stored. State-level data privacy, localization, and security laws are increasingly influencing healthcare data compliance beyond standard HIPAA requirements. In particular, U.S. states Texas and Florida have enacted laws requiring providers and technology vendors

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