Frequently Asked Questions

Have questions about RXNT or our solutions? Find all the answers, organized by topic:

About

Since 1999, RXNT has offered integrated, customizable, healthcare software, including Electronic Health Records with E-Prescribing and Patient Portal, and Practice Management with Medical Billing and Scheduling, plus mobile applications and telehealth functionality for the modern, agile practice. Using RXNT’s suite of software, more than 100 million prescriptions have been transmitted, and over $5.5 billion claims processed.

Software

Pricing

Security & Compliance

We take customer and patient data security very seriously. Our cloud-based software—with automatic updates and patches—is more secure than server-based products. RXNT follows strict information security policies across all teams, and all of our applications and data are hosted on SOC-2 Type II certified data center(s). Read more about your security steps:

  • Azure Cloud Defender: Active threat detection and response capabilities are enabled to identify and address potential security incidents.
  • Certification: We're actively pursuing HITRUST certification, demonstrating our commitment to meeting industry-recognized security standards. This process is expected to be completed in 2025.
  • Continuous Improvement: Our security program is dynamic and evolves in response to emerging threats and industry best practices. We are dedicated to maintaining the highest level of security for our customers and their patients. Specific security controls and certifications are subject to change as we continuously improve our platform.
  • Security Controls: We implement a range of security measures, including data encryption, access controls, vulnerability management, and regular security assessments to safeguard PHI and maintain compliance with HIPAA and other applicable regulations.

Setup

Support

Still have questions?

Reach out to a customer advisor via phone, email, or live chat for additional information and help!

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