*Includes 50 claims | **Two-Factor Authentication (2FA) token for EPCS: yearly recurring $75 fee
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Choose any software subscription a-la-carte with simple pricing—Medical Billing, Electronic Health Records, Scheduling, Electronic Prescribing, and more—or implement our comprehensive Full Suite system for a single, integrated platform.
With quick and easy setup/implementation, a robust feature set, and affordable pricing, our software is backed by 24/7 cloud-based access, free premium US-based support, regular system upgrades, and free mobile applications.
Yes, there is a 10% discount when you pay on an annual versus monthly basis.
Electronic Prescribing of Controlled Substances (EPCS) requires a two-step authentication process that uses a soft or hard token. There is a small $75 recurring annual fee associated with the physical token.
No, there is no limit on the number of non-prescribing staff members using our solutions.
Standalone electronic prescribing is available with an annual subscription only.
No! Set up, implementation, and data transfer are included in your pricing.
Absolutely. You will be assigned a dedicated customer success team, which includes a project coordinator, a trainer, and technical resources.
While each individual client is different, the time frames range from 1-3 weeks for Electronic Prescribing, 2-4 weeks for Electronic Health Records, and 2-6 weeks for a Practice Management system.
That's up to you. You can be very hands on or we can take care of it with very little involvement from you.
No, our customer support is included at no additional cost.
You have a centralized help center located within each product that provides instant access to a knowledge base, interactive tutorials that provide step-by-step guidance, and automated answer bots. We also offer live chat, phone, and email support.
Monday–Friday from 8am to 6pm ET. We also provide 24/7/365 support for critical issues.
Zero percent! All members of our operations and support team are located in our Annapolis, MD headquarters.