Premium Support

Free, Premium U.S.-Based Support

Since 1999, RXNT has earned a reputation for top-notch support. Our predictable pricing model includes onboarding, data transfer, training, interactive guides, problem-solving, and ongoing support from our dedicated team based out of our Annapolis, MD headquarters.

You and your staff will appreciate a single partner to contact for training and support for all of our software solutions. Any questions you have or assistance you need is available from representatives in our Maryland offices. Contact us by email, phone, easy online chat, or send us a message. Plus, check out our Help Center for do-it-yourself problem solving or access interactive guides from within our software.

in business since 1999
customer satisfaction (2019)
Problem resolution in 1 call
Customer support
  • Onboarding

    Completion in days or weeks, not months.

  • Interactive Guides

    Step-by-step guidance from within our software.

  • Regular System Upgrades

    Frequent product upgrades at no additional cost.

Find help fast

Frequently Asked Questions

Get quick and easy answers
to your most common software questions

Resources Center

Check out our repository of blog articles, white papers, case studies, and other useful information.

Client Help Center

Check out our Resolution Center for walkthroughs and do-it-yourself guides, and to see what’s new.

Contact Us

Still have questions? Call, email, or use the online chat feature.

Phone: (800) 943-7968
Email: [email protected]

The support we receive is always with a smile. Every issue we've ever had has been addressed in a timely manner and resolved quickly.


The support is quick and helpful...and you get to talk to a human being without huge waits and phone trees.

NW Telepsychiatry, PC

My experience with RXNT has been nothing short of awesome! Whether it is something small or big... they still help me with patience!

Dr. Peteryne Miller, MD

The customer support/service is the best I've encountered in the EHR/PM program industry.

Physicians Solutions

No extra charges for premium support

Every one of our software products is backed by 24/7 cloud-based access, unlimited support, and regular system upgrades...all with no hidden fees.


Practice Management: Monday-Friday 8am to 8pm ET

Clinical Management: Monday-Friday 8am to 10pm ET

Identity & Token Support: Mon-Thurs 8am-5pm, Fri 8am-4pm ET

24/7 critical system coverage


Ready to elevate your practice?

Get an easy, virtual demo to see how our integrated software
will help create efficiencies and streamline your practice.

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