Carrie Tucker

Carrie Tucker is a Product Manager at RXNT specializing in patient and mobile engagement. She had vast experience working within the healthcare industry prior to becoming a product manager, which she uses to help translate complex healthcare technology concepts into simple ideas the public can understand. She is passionate about finding new ways to use technology to help medical practices provide better patient experiences.

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7 Ways Patient Portals Support Better Virtual Care

In 2023, 44% of surveyed physicians reported using telemedicine on a weekly basis. However, the increasing usage of telehealth has created new challenges for healthcare providers, specifically bridging the gap between providing high-quality patient care remotely and in-office visits. Even before the outbreak of COVID-19, virtual care and telehealth were steadily increasing in the U.S., […]

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How to Build Patient Trust Through Digital Experiences

With 81% of patients preferring to use digital tools to manage their healthcare needs, building and maintaining patient trust through these digital platforms is essential for today’s healthcare providers. Patient trust is a critical part of today’s healthcare experience—especially as technology evolves. With 81% of patients preferring to use digital tools to manage their healthcare

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The Growing Demand for Mobile Options in Patient Care

Over half (55%) of U.S. consumers say they would prefer to use a mobile application to manage healthcare appointments, prescriptions, and medical records. Patients want more convenient, efficient care from providers and to manage that experience from the palm of their hand.  97% of Americans own a cellphone of some kind, and nine in 10

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How to Scale Your Patient Engagement Through Automation

As physicians look for innovative ways to engage patients and continue growing their practices, most are turning to technology to increase their capacity, specifically through automation. Today’s world is highly personalized. Consumers increasingly expect their experiences—from what they watch and shop for to the services they expect businesses to provide—to be personalized. If not, businesses

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Solving the Challenges of Patient Payment Collection

Healthcare is notoriously complex. One of the most complicated areas for patients and providers? Payment collection. Overcoming obstacles to create a smoother, more accurate process brings significant benefits to practices and their financial well-being.  How Payment Collection Impacts a Practice’s Financial Health Patient payment collection issues aren’t just frustrating for patients and providers — they

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Patient Engagement: Why It Matters and Simple Strategies to Improve It

As healthcare continues to evolve, one constant remains in the quest for better outcomes: patient engagement. Patients who are actively engaged with their providers make more informed decisions about their care and take greater control of their health. Providers can help drive patient engagement through personalized communication strategies and supportive technology. The Importance of Patient

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