Carrie Tucker

In 2023, 44% of surveyed physicians reported using telemedicine on a weekly basis. However, the increasing usage of telehealth has created new challenges for healthcare providers, specifically bridging the gap between providing high-quality patient care remotely and in-office visits. Even before the outbreak of COVID-19, virtual care and telehealth were steadily increasing in the U.S.,

With 81% of patients preferring to use digital tools to manage their healthcare needs, building and maintaining patient trust through these digital platforms is essential for today’s healthcare providers. Patient trust is a critical part of today’s healthcare experience—especially as technology evolves. With 81% of patients preferring to use digital tools to manage their healthcare

As physicians look for innovative ways to engage patients and continue growing their practices, most are turning to technology to increase their capacity, specifically through automation. Today’s world is highly personalized. Consumers increasingly expect their experiences—from what they watch and shop for to the services they expect businesses to provide—to be personalized. If not, businesses