Millie Hoffmann

Millie Hoffmann is RXNT's Director of Product Management, Practice Management. Her background includes work in a variety of sectors of the healthcare industry. She's passionate and committed to solving the intricate problems facing practices and billing organizations, and finding new ways to use technology to help medical practices provide better experiences for their patients.

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A Guide to Change Management for Healthcare Organizations

Practice Management, Technology Trends / By

Healthcare environments are complex, and even small changes can ripple through multiple departments. A structured approach helps organizations anticipate and proactively manage challenges. Key takeaways: Healthcare organizations are under constant pressure to adapt, especially as regulations and technology rapidly evolve, staffing shortages strain teams, and patient expectations continue to rise. While change is often necessary, […]

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Navigating the One Big Beautiful Bill Act: What Providers, Billers, and Insurers Need to Know

Regulatory / By

The One Big Beautiful Bill Act represents one of the most comprehensive overhauls of U.S. healthcare in recent history. The One Big Beautiful Bill Act (H.R. 1) is one of the most sweeping healthcare policy overhauls in recent years, affecting nearly every corner of the industry.  Whether you are a healthcare provider, medical biller, or

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Navigating the No Surprises Act: How Providers Can Succeed in 2026

Practice Management, Regulatory / By

While the No Surprises Act protects patients from unexpected out-of-network bills, it has also introduced new challenges for providers. The No Surprises Act has fundamentally reshaped the landscape of healthcare finances. While it protects patients from unexpected out-of-network bills, it has also introduced new challenges for providers.  The law’s Independent Dispute Resolution (IDR) process requires

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The Financial Impact of Sustainability in Healthcare

Practice Management / By

Sustainability is often seen as an ethical responsibility, but for healthcare organizations and businesses, it’s also a financial strategy. Sustainability initiatives are great for the planet, and they can be great for your business, too. Sustainability is often seen as an ethical responsibility, but for healthcare organizations and businesses, it’s also a financial strategy. In

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Revenue Cycle Management Strategies for Small & Independent Practices

Medical Billing, Practice Management / By

It can be a challenge to find a starting point for building out your RCM strategy, especially as you navigate your practice’s day-to-day priorities. That’s why we’re sharing our best practices for simplifying and optimizing RCM below.  Implementing a revenue cycle management (RCM) strategy can be daunting for small or independent medical practices. Managing patient

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Why Medical Billing Errors Erode Patient Trust and How Technology Can Prevent Them

Medical Billing, Practice Management, Revenue Cycle / By

The foundation of healthy patient-provider relationships is the same as all relationships: trust. While providers often spend years establishing rapport with patients, that hard work can be undone in just a moment through errors in patient billing.  The foundation of healthy patient-provider relationships is the same as all relationships: trust. While providers often spend years

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The Hidden Data Sinking Your Medical Practice’s Revenue Cycle

Medical Billing, Practice Management, Revenue Cycle, Technology Trends / By

Without properly tracking and monitoring the right data—and creating a full picture of your practice’s operations—you could be sinking your revenue cycle. In this article, we’ll dive into RCM data and how your practice can collect and track the best metrics for an accurate view of your financial health. Medical practices have their own health

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5 Things to Consider Before Integrating AI into Your Medical Practice

Technology Trends / By

AI is currently used in healthcare to inform care plans, schedule appointments, assist with surgeries, and support medical imaging analysis. Its tremendous potential has many medical practices looking to integrate the technology into their tech stacks and workflows as soon as possible. But what should you know before you integrate AI into your medical practice,

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Using Advanced Analytics to Improve Revenue Cycle Management in Healthcare

Medical Billing, Practice Management, Revenue Cycle, Technology Trends / By

With mounting pressures, healthcare providers have sought new ways to optimize their financial processes and increase revenue generation. One key way facilities are doing this is through revenue cycle management (RCM). Managing healthcare finances is a delicate process. Without the right focus, it’s easy for efficiency to drop and for things to become unstable. Because

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