Sep 23, 2025

Spotlight on ACHC: How Ambient IQ Helped This Nurse Practitioner Reduce After-Hours Documentation Work by 70% 

Megan Kujawa   |   Updated December 30   |  Reading time: 2 minutes

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“I love [Ambient IQ] because it captures things I previously would have to go back for in [my] memory because I couldn’t document them at the time.”


In a world where documenting patient visits can take longer than the visits themselves, ambient listening technology is doing more than just assisting—it’s redefining how care is delivered.

For Diann Nelson-Houser at Affordable Care Health Clinic, this has rung especially true. After years of sacrificing her personal time for her patients’ health and well-being, she has finally reclaimed her day-to-day with the help of innovative AI scribe technology. 

How Ambient IQ Helped Diann Reduce After-Hours Documentation

Diann Nelson-Houser is no stranger to after-hours documentation. In fact, she often spent 12 to 15 hours per week of “pajama time” outside normal work hours just to keep up with daily documentation demands. 

When RXNT introduced Ambient IQ—an AI-powered ambient listening and transcription tool—Diann quickly became one of its top users. Although she hadn’t had any prior experience with AI-generated clinical notes, Diann knew it was going to be a game-changer for her efficiency.

Today, with the help of Ambient IQ, Diann has reclaimed her personal time and reduced note-taking work back by 70%, allowing her to focus on the things she enjoys outside of work: boating, fishing, hiking with her dogs, cooking for friends, and spending time with family.

“I love [Ambient IQ] because it captures things I previously would have to go back for in [my] memory because I couldn’t document them at the time,” shared Diann. “It has cut down the amount of time I spend on documentation. The [time] I used to have to spend at home on documentation was horrendous. And now, it’s been cut by 70%.”

Read Diann’s full success story here: https://www.rxnt.com/resources/case-studies/affordable-care-hc/.

See How RXNT Has Helped Other Healthcare Providers to Achieve Practice Success 

Diann and the Affordable Care Health Clinic team are not the only practice to benefit from RXNT’s software. So have hundreds of other providers and healthcare businesses—and they’ve achieved incredible results because of it. 

Explore More Case Studies →

Reclaiming Time & Improving Care

“When I saw that RXNT had [Ambient IQ] and it was ready to go, I immediately jumped on board. I was ready for the next step because I hadn’t found anything like this before. There’s been an evolution with note-taking over time, but this is groundbreaking. It is the most positive step that we’ve ever seen in the history of medical documentation.”

-Dr. Mihir Faldu, Frontline Primary Care

Diann’s experience is a powerful reminder of what’s possible when technology works for providers instead of against them. Ambient IQ isn’t just streamlining clinical documentation; it’s giving providers a chance to refocus on the things that matter most—their patients, their health, their families, their hobbies, and more.  

Whether you’re looking to reduce after-hours charting, improve accuracy, or simply make your day feel like less of a burden, Ambient IQ and RXNT’s entire suite of medical office software is here to help. Schedule a free, no-pressure demonstration and see for yourself!

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