In early October, our team made its way to Niagara Falls, NY, for HBMA’s Annual Fall RCM Conference. Like every year, we came back laden with insights, information, and learnings to share.
In early October, our team made its way to Niagara Falls, NY, for HBMA’s Annual Fall RCM Conference—bringing together hundreds of billing professionals, administrators, and other industry experts to discuss the innovations, challenges, and opportunities that are impacting revenue cycle management in 2025 and beyond.
Like every year, we came back laden with insights, information, and learnings to share. Continue reading to learn about the key takeaways and insights from this year’s conference!
What Were the Trending Topics at HBMA 2025?
From Reactive to Proactive: How to Reduce Waste and Make Better Billing Decisions
Operational efficiency is no longer a luxury in today’s healthcare environment—it’s a necessity. We heard from practices and organizations that are still struggling with disjointed systems and unkempt data, making effective decision-making a challenge.
To stay ahead, organizations that are struggling should utilize the power of dynamic, responsive, predictive analytics to quickly perform understand trends and build visualizations that can uncover errors, improve efficiency, and help grow revenue.
That’s why we’ve built a system to help teams stay ahead. With RXNT’s Advanced Reporting dashboards and analytics, RCM teams can:
- Visualize key metrics in real-time
- Pinpoint inefficiencies
- Improve cash flow
- Optimize billing performance
Learn more about RXNT’s Advanced Reporting dashboards →
How AI is Impacting Healthcare in 2025 and Beyond
Like most of the conferences we’ve attended this year, AI was a trending topic among attendees—and for a good reason. Over the next eight years, its market size is expected to surge past 9.37 billion, quickly making it an essential part of healthcare workflows.
During sessions like “The Use of AI by Insurance Carriers in Creating Denials and Its Impact on CPT Coding” and “How to Practically Apply AI Voice Agents in RCM,” attendees got an in-depth look at the current landscape of AI and how it’s going to continue to evolve over the next few years.
Solutions like Ambient IQ—RXNT’s AI-powered ambient listening solution—can lighten the documentation load for practices, preventing delays, undercoding, and billing bottlenecks for billers and billing companies. One user of Ambient iQ was able to reduce note-taking by up to 70%!
Who Was the Winner of RXNT’s Giveaway at HBMA 2025?
At this year’s conference, we were thrilled to be able to host a giveaway to give back to the dedicated community of professionals who are transforming the future of healthcare.
Congratulations to Crissy Tonsi of Spectrum Medical Billing Services for winning our Yeti cooler giveaway!
We’re already looking forward to next year’s HBMA conference! Until then, you can get in touch with us or schedule a demo to learn more about our award-winning suite of healthcare software.
What is HBMA and their Annual Revenue Cycle Management Fall Conference?
The Healthcare Business Management Association (HBMA) is a non-profit professional trade association recognized as a major authority in revenue cycle management by the healthcare industry and U.S. government agencies.
Their fall conference aims to bring together industry professionals to facilitate valuable discussions, educational experiences, and networking opportunities.
Learn more about HBMA on their website.
