Jun 16, 2016

Patient Reminders: Helping the Patient and the Practice

Maxfield Rodriguez  |  Updated June 28

RXNT Logo and name displayed on a building outside

Imagine saving hundreds of man hours within your practice. Through the adoption of EMR (electronic medical records) technology comes a slew of features that can help create efficiency and increase revenue. Patient reminders are a prime example of technology making an impact on practices’ success. “Provider-specific studies from Johns Hopkins and the University of Rochester show a 30% decrease o[f] patient no-shows” when utilizing patient reminders, which is a great way to help maximize revenue. Patient reminders are typically offered in the form of SMS text messages, email, or automated phone calls.

RXNT can help a practice achieve three outcomes when using patient reminders:

  1. Improve Practice Efficiency
  2. Improve Visit Outcomes
  3. Improve Patient Satisfaction

Patient engagement is important for both the practice and the patient. For the practice, patient reminders help alleviate an overwhelmed, front office staff by improving the patient check-ins, rescheduling, and insurance collection processes. On the patient side, it’s a friendly reminder of their appointment via the patient’s preferred method of communication.

Surprisingly, many practices have yet to adopt patient reminders. In 2016, Nielsen Strategic Health Perspectives surveyed 626 Physicians and found out that only “20 to 30 percent of the total surveyed reported that they have various forms of digital access like online submission of medical questions, email or text reminders.” Fortunately, RXNT offers patient reminders in the form of SMS text messages, email, or automated phone calls, which the practice can customize what type of reminders specific patients want. If you would like to learn more check out RXNT|EHR and RXNT|Scheduler online, reach out to us at 800-943-7968 option 3, or email us at [email protected].

Learn More

Sign up for our monthly newsletter and get news, trends, tech updates, and more delivered to your inbox!

Featured Resources
AI RPA Machine Learning Blog

What’s the Future of AI in Health Tech? Challenges, Opportunities, and What Comes Next

Patients Using AI Blog Option2

The Differences Between AI, RPA, LLMs, & Machine Learning in Healthcare Technology

HLA Recap Blog V2

Recapping our Time at HLA MD’s 2024 Annual Conference

Ready to improve your practice?

See why our integrated, award-winning healthcare software is the right fit for your medical practice! Since 1999, we've developed certified, cloud-based Electronic Health Records (EHR) with Patient Portal, E-Prescribing (eRx), and Practice Management with Medical Billing and Scheduling.

Scroll to Top