Oct 16, 2023

NHPCO ALC2023 Conference Recap: Insights And Takeaways

Riley Leight  |  Updated October 13

NHPCO Recap Blog

Check out our recap of RXNT’s time on the show floor at the National Hospice and Palliative Care Organization (NHPCO) 2023 Annual Leadership Conference. This critical event for hospice, home care, and palliative care physicians was hosted at the Statehouse Convention Center in Little Rock from October 2nd to 4th.


Earlier this month, RXNT’s team headed to the NHPCO’s ALC2023 in Little Rock, AR. This event brings together hospice care leaders and administrators, pharmacy benefit managers (PBMs), care services providers, government organizations, and more to discover new innovations, facilitate important conversations, and network with other professionals. 

Image Source: https://flic.kr/ps/42vJQz

This year, Maxfield Rodriguez, (National Sales Director) and Michelle Lemperg (Regional Sales Manager) joined the fray in the exhibit hall to provide a firsthand look at how RXNT’s mobile-friendly clinical and medication management software offers hospice providers the convenience, flexibility, and ease of use they need to provide the best care possible. 

NHPCO is a specialized conference that draws an intimate set of attendees, allowing plenty of time for high-quality conversations. Our team was able to chat with various professionals about the major topics they’re focusing on right now.

Here’s a quick summary of the trends we observed:

Reimagining End-of-Life Care

Reimagining and modernizing end-of-life care for hospice patients is a pressing imperative in the evolving landscape of healthcare. NHPCO’s interim CEO, Ben Marcantonio, states that “We must be courageous about opening windows to new ways of thinking about serious-illness and end-of-life care, new ways of providing that care, and new ways of resourcing the care in the decades ahead.” In the hospice community, there is growing urgency around embracing innovative approaches that prioritize patient-centered care, incorporate advanced technologies, and adapt to changing societal needs.

Improving the Medical Workplace

Improving the medical workplace—particularly in the context of hospice care—is paramount as it directly impacts the quality of care provided to patients and their families. NHPCO’s 2023 conference highlighted the critical need for progress in this area; keynote sessions emphasized the significance of diversity, equity, inclusion, and improved teamwork within the hospice care community. These discussions underscored how fostering a more inclusive and collaborative environment not only enhances patient outcomes but also empowers healthcare professionals to provide compassionate and culturally competent care.

Forging Partnerships with Hospice-Focused Tech

Hospice care is an ever-evolving field that presents immense and complex challenges for providers. To serve patients better and keep up with the latest innovations, more providers are turning to technology and software partners to lend a helping hand. “Hospices that leverage technology become more efficient in the care that they’re providing to the patients,” Mike Edwards, CEO of MedMinder, told Hospice News. “Technology and pharmacy partners are part of the ecosystem that helps hospices adapt to patient needs as they progress at the end of life. These partners open doors around access to end-of-life care.” By forming strategic partnerships with technology and pharmacy providers, more hospice care professionals are streamlining their daily workflows and creating more time for care.

Image Source: https://flic.kr/ps/42vJQz

Who Won RXNT’s YETI Giveaway at NHPCO?

At every conference RXNT attends, we find ways to give back to the community of medical and administrative professionals who deliver critical services for both patients and providers.

Congratulations to Meghan Young of Washington Regional Hospice for winning our Yeti giveaway!

If you want to learn more about how RXNT helps hospice care providers succeed through the power of streamlined software, get in touch with us or schedule a demo.


What is NHPCO’s Annual Leadership Conference?

The National Hospice and Palliative Care Organization (NHPCO) is the nation’s largest and oldest membership association for providers who care for people affected by serious and life-limiting illnesses. Their Annual Leadership Conference is a critical learning and networking opportunity for hospice care providers and administrators; this year’s show brought more than 900 attendees and exhibitors to Little Rock for the in-person portion of the show, packed full of keynotes, educational sessions, networking and awards events, celebration galas, and more.

Together with their advocacy partner, the Hospice Action Network (HAN), these organizations serve as a leading voice advancing public policy to improve serious-illness and end-of-life care.

Learn more about NHPCO on their website.

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