Jun 13, 2017

How to Determine if a Medical Billing Software Meets Your Needs

Updated June 28, 2023  |  Published June 13, 2017 by Alanna Diffendal

A doctor sits and uses a smartphone

Determining which medical billing software meets your organization’s needs can be intimidating. Often times, medical billing organizations and medical practices alike make their decision based on three (3) criteria:

  1. Ease of Use
  2. Reporting Capabilities
  3. Affordability

If this is your first time looking for a medical billing solution, or if it has been a while since you’ve upgraded your solution, consider the tips below as you try to decide if a software vendor meets your needs.

Ease of Use

  • Tip 1 – Ask the vendor to walk you through the entire billing cycle.
  • Tip 2 – Based on the workflow of the billing cycle you were shown, consider if it makes sense to you.

Reporting Capabilities

  • Tip 3 – Put together a list of the reports that are most important to you and share them with your prospective vendor. Ask the vendor to show you these reports during a demonstration.
  • Tip 4 – Evaluate the flexibility of the reporting and ask the vendor to filter, sort, and export a report in the software solution.


  • Tip 5 – Ask the vendor to outline any additional costs your organization may incur, including: implementation, training, support, clearinghouse fees, or transaction fees.
  • Tip 6 – Ask the vendor what transaction caps or minimums your organization will be subject to, such as a claim limit or a claim minimum.

We invite you to consider RXNT’s medical billing solution for your organization. Don’t forget to ask us the hard questions! Call RXNT at 1-800-943-7968 (option 3) or click  the “Learn More” button below to talk with a product specialist today.

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See why our integrated, award-winning healthcare software is the right fit for your medical practice! Since 1999, we've developed certified, cloud-based Electronic Health Records (EHR) with Patient Portal, E-Prescribing (eRx), and Practice Management with Medical Billing and Scheduling.

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