Error Message for Payer ID 87726

Optum has received confirmation from the payer that the A7:799 rejections are true rejections. The claims did not reject in error.

Effective April 1, 2025 we will enforce CMS and health plan guidelines by rejecting or denying the following types of claims: Multiple new claim submissions for the same date of service Submit 1 claim for all services rendered on the same date(s) of service by the same health care provider for an individual member. If you submit multiple original claims for the same date(s) of service, the original will adjudicate, and the system will reject subsequent claims and request a corrected claim.

The 799 rejections are related to newly enforced duplicate claim rules and provider education is available at:

Avoid claim rejections and denials | UHCprovider.com

Action Required: Review rejected claim and make adjustments as necessary.

Previous Announcement:

Optum is aware of an ongoing issue affecting UnitedHealthcare (payer ID 87726) claims that are rejecting incorrectly for A7:799. We are working closely with the payer to resolve this situation. We appreciate your patience and understanding.

If you have any questions, please contact Customer Support and refer to Global Incident Number INC-000003617

Action Required: Please be aware of the ongoing issue.

11/12/2025

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Eligibility & Claim Status payer termination

Effective November 10, Real Time Eligibility 270/271, and Claim Status 276/277 for the payer listed below is no longer available at Optum.

Payer Name: United American Insurance Company
Industry Payer ID: 92916
IMN Real Time ID: UNAMN
Exchange Real Time ID: UNTDA / UNTDA1 (Portal)
CPID(s): 5084 / 8179
Optum IEDi Real Time ID: 14298
Connection Type: X12/ Portal

Reason: Payer no longer offers an electronic connection

Action Required by customer:

For assistance with submitting Real-Time transactions, please contact your Practice Management System Vendor or Optum Customer Care Hub ticket.

11/12/2025

---

New Electronic Claims Connections Available

Optum has new electronic claims and remittance connections available:  

Payer Name: Horizon Pace
Institutional CPID: 9046
Professional CPID: 3766
Payer-assigned Payer ID: R4569
Payer Claim Enrollment Required: No
Secondary Claims Accepted: Yes 

Action Required:

• Add the payers to your system to begin using the new payer connection. 

Please note: We are providing you with a list of new electronic connections, please review and choose payers that are appropriate for your business. 

11/11/2025

---

New Electronic Claims Connections Available

Optum has a new electronic claims connection available:  

Payer Name: Horizon Pace
Institutional CPID: 9046
Professional CPID: 3766
Payer-assigned Payer ID: R4569
Payer Claim Enrollment Required: No
Secondary Claims Accepted: Yes
Claims Fee: $0.10 

Action Required:

• Add the payer to your system to begin using the new payer connection. 

Please note: We are providing you with a list of new electronic connections, please review and choose payers that are appropriate for your business.

11/11/2025

---

999 Payer Batch Rejections for CPID 1844 Wellcare Health Plans

Professional claims transmitted to the payer listed below from Optum Nov. 11, 2025 were not processed by the payer due to a 999 Batch Rejection. 

• CPID 1844 Wellcare Health Plans

A resolution has been implemented and the claims were retransmitted to the payer on Nov. 12, 2025.

Action Required: None.

If you have questions, please contact Customer Support and refer to Case Number 09770696.

11/12/2025

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Report Generation Delay for CPID 8074 Pool Administrators, INC. (PAI) - CA Dept of Public Health Institutional Claims

A payer intermediary is experiencing issues affecting Institutional report generation for some claims submitted Oct. 29, 2025.

Payer impacted: 

• CPID 8074 Pool Administrators, INC. (PAI) - CA Dept of Public Health Institutional Claims

The payer intermediary has been unable to generate and deliver the reports.

Action Required: None. Please resubmit claims if payment has not been received.

If you have any questions, please contact Customer Support and refer to Case Number 09769153.

11/11/2025

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Report Generation Delay for CPID 9021 Inspira Health Network Life

A payer intermediary is experiencing issues affecting Institutional report generation for some claims submitted Oct. 28, 2025.

Payer impacted: 

• CPID 9021 Inspira Health Network Life

The payer intermediary has been unable to generate and deliver the reports.

Action Required: None. Please resubmit claims if payment has not been received.

If you have any questions, please contact Customer Support and refer to Case Number 09768917.

11/11/2025

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Report Generation Delay for CPIDs 5661 and 6423 RevClaims

A payer intermediary is experiencing issues affecting Institutional and Professional report generation for some claims submitted since Oct. 28, 2025.

Payer impacted: 

• CPID 5661 RevClaims
• CPID 6423 RevClaims

Optum is working diligently with the payer intermediary to resolve the issue and ensure reports are received.

Action Required: None. Please be aware of delays in the report generation for claims submitted during the time frame above.

If you have any questions, please contact Customer Support and refer to Case Number 09768836.

11/11/2025

---

Report Generation Delay for CPIDs 9010 and 3480 ArchCare

A payer intermediary is experiencing issues affecting Institutional and Professional report generation for some claims submitted since Oct. 28, 2025.

Payer impacted: 

• CPID 9010 ArchCare
• CPID 3480 ArchCare

Optum is working diligently with the payer intermediary to resolve the issue and ensure reports are received.

Action Required: None. Please be aware of delays in the report generation for claims submitted during the time frame above.

If you have any questions, please contact Customer Support and refer to Case Number 09768755.

11/11/2025

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Update: Report Generation Delay for CPIDs 1510 and 1404 Wellmark Blue Cross Blue Shield of Iowa

Update: The payer intermediary has been unable to generate and deliver the reports for some claims submitted Oct. 10, 2025.

Action Required: Please resubmit claims if payment has not been received.

Original notice sent Oct. 23, 2025:
A payer intermediary is experiencing issues affecting Institutional and Professional report generation for some claims submitted Oct. 10, 2025.

Payer impacted: 

• CPID 1510 Wellmark Blue Cross Blue Shield of Iowa
• CPID 1404 Wellmark Blue Cross Blue Shield of Iowa

Optum is working diligently with the payer intermediary to resolve the issue and ensure reports are received.

Action Required: None. Please be aware of delays in the report generation for claims submitted during the time frame above.

If you have any questions, please contact Customer Support and refer to Case Number 09743971.

11/11/2025

---

Update: Report Generation Delay for CPID 4278 The Boon Group

Update: The payer intermediary has been unable to generate and deliver the reports for some claims submitted Oct. 9, 2025.

Action Required: Please resubmit claims if payment has not been received.

Original notice sent Oct. 23, 2025:
A payer intermediary is experiencing issues affecting Professional report generation for some claims submitted Oct. 9, 2025.

Payer impacted: 

• CPID 4278 The Boon Group

Optum is working diligently with the payer intermediary to resolve the issue and ensure reports are received.

Action Required: None. Please be aware of delays in the report generation for claims submitted during the time frame above.

If you have any questions, please contact Customer Support and refer to Case Number 09743781.

11/11/2025

---

999 Payer Batch Rejections for CPID 1844 Wellcare Health Plans

Professional claims transmitted to the payer listed below from Optum on Nov. 10, 2025 were not processed by the payer due to a 999 Batch Rejection. 

• CPID 1844 Wellcare Health Plans

A resolution has been implemented and the claims were retransmitted to the payer on Nov. 11, 2025.

Action Required: None.

If you have any questions, please contact Customer Support and refer to Case Number 09768463.

11/11/2025

---

Electronic Claims Connection Suspended

Effective immediately, the payer listed below has been suspended at Optum for claim processing and removed from the payer list.

Payer Name: CPR Share Plans
CPIDs: 3079, 8707
Payer ID: CB695
Reason: Payer unavailable electronically.

Action Required: Please refrain from submitting claims until further notice.

11/11/2025

---

Error Message for Payer ID 87726

Optum is aware of an ongoing issue affecting UnitedHealthcare (payer ID 87726) claims that are rejecting incorrectly for A7:799. We are working closely with the payer to resolve this situation. We appreciate your patience and understanding.

If you have any questions, please contact Customer Support and refer to Global Incident Number INC-000003617

Action Required: Please be aware of the ongoing issue.

11/10/2025

---

Error Message for Payer ID 87726

Optum is aware of an ongoing issue affecting UnitedHealthcare claims (payer ID 87726) that are rejecting incorrectly for A7:799. We are working closely with the payer to resolve this situation. We appreciate your patience and understanding.

If you have any questions, please contact Customer Support and refer to Global Incident Number INC-000003400.

Action Required: Please be aware of the ongoing issue.

11/10/2025

---

Electronic Routing Change for Payer ID 88350 HealthTeam Management Diabetes and Heart Care Plan

Effective Nov. 5, 2025, Optum changed electronic claims routing for the following payer:

Payer Name: HealthTeam Management Diabetes and Heart Care Plan
Payer ID: 88350
Payer Claim Enrollment Required: No
Secondary Claims Accepted: Yes

Enrollment Requirements
Claims:

• Payer enrollment for electronic claims is not required.

Report Changes:
You may see some differences in the payer reports you receive.

Action Required: Please make the following changes to accommodate the routing change:

• Revalidate unreleased claims to edit correctly under new edit master.
• No Payer Alias changes are required. Payer name and payer IDs are not changing.

11/7/2025

---

New Electronic Claims Connections Available

Optum has new electronic claims connections available:  

Payer Name: Benefit Health Plan
Payer ID: 52682
Payer Enrollment Required: No
Secondary Claims Accepted: No 

Payer Name: Broward PACE Program
Payer ID: FLBPP
Payer Enrollment Required: No
Secondary Claims Accepted: Yes
Payer Location: Florida
Claims Fee: N/A

Action Required:

• Add the payers to your system to begin using the new payer connection. 

Please note: We are providing you with a list of new electronic connections. Please review and choose payers that are appropriate for your business.

11/7/2025

---

Payer Change for Payer ID HPFFS Hispanic Physicians IPA Fee For Service

Effective immediately, claims currently exchanged with the following payer must use a different Payer ID:

Payer Name: Hispanic Physicians IPA Fee For Service
Payer ID: HPFFS

Claims submitted must begin using the following:
Payer Name: Hispanic Physicians IPA
Payer ID: HPIPA

Hispanic Physicians IPA Fee For Service will be terminated effective Nov. 20, 2025.

Enrollment Requirements:
Claims:

• Payer enrollment for electronic claims is not required.

Action Required:

• Please be aware of the changes above and make any necessary changes in your system.

11/7/2025

---

Electronic Claims Connections Suspended

Effective immediately, the payers listed below have been suspended at Optum for claim processing and removed from the payer list. 

Payer Name: Meritage Medical Network
CPIDs: 2183, 6609
Payer ID: IP097
Reason: Payer unavailable electronically 

Payer Name: Meritage First Choice
CPIDs: 5082, 9130
Payer ID: FC002
Reason: Payer unavailable electronically 

Action Required: Please refrain from submitting claims until further notice.

11/7/2025

---

Update: Report Generation Delay for CPIDs 2839 and 2960 Hometown Health

Update: The payer has been unable to generate and deliver the reports for some claims submitted Sept. 16, 2025.

Action Required: Please resubmit claims if payment has not been received.

Original notify sent Sept. 29, 2025:
A payer is experiencing issues affecting Professional and Institutional report generation for some claims submitted since Sept. 16, 2025.

Payer impacted:

• CPID 2839 Hometown Health
• CPID 2960 Hometown Health

Optum is working diligently with the payer to resolve the issue and ensure reports are received.

Action Required: None. Please be aware of delays in the report generation for claims submitted during the time frame above.

If you have any questions, please contact Customer Support and refer to Case Number 09708529.

11/7/2025

---

Update: Report Generation Delay for CPID 4410 Educators Mutual Insurance

Update: The payer has been unable to generate and deliver the reports for some claims submitted Oct. 7, 2025.

Action Required: Please resubmit claims if payment has not been received.

Original notify sent Oct. 24, 2025:
A payer is experiencing issues affecting Professional report generation for some claims submitted Oct. 7, 2025.

Payer impacted: 

• CPID 4410 Educators Mutual Insurance

Optum is working diligently with the payer to resolve the issue and ensure reports are received.

Action Required: None. Please be aware of delays in the report generation for claims submitted during the time frame above.

If you have any questions, please contact Customer Support and refer to Case Number 09745180.

11/7/2025

---

New Electronic Claim Status Connection Available

Optum is pleased to announce the availability of Real-time Claim Status Inquiry and Response 276/277 for the below payer, effective Oct. 27, 2025:

Payer Name: CareSource of Georgia
Industry Payer ID: GACS1
IMN Real Time ID: GACS1
Exchange Real Time ID: CASGA
CPID(s): 2570, 1194
Optum IEDI Real Time ID: GACS1
Payer Enrollment Required: No
Connection Type: X12

Search Options:
Claim Status Inquiry subscriber

• Member id, first name, last name, date of birth

Optional additional elements:

• Payer claim number, Total submitted charges

Action Required by customer:
Please update your system to take advantage of this payer transaction. For assistance with submitting Real-Time transactions, please contact your Practice Management System Vendor or Optum Customer Care Hub ticket.

11/7/2025

---

Payer Change for CPID 7704 Hispanic Physicians IPA Fee For Service

Effective immediately, claims currently exchanged with the following payer must use a different CPID:
Payer Name: Hispanic Physicians IPA Fee For Service
Professional CPID: 7704
Professional Edit Master: PE_O007
Payer-assigned Payer ID: HPFFS

Claims submitted must begin using the following:
Payer Name: Hispanic Physicians IPA
Professional CPID: 6272
Professional Edit Master: PE_T007
Payer-assigned Payer ID: HPIPA

CPID 7704 Hispanic Physicians IPA Fee For Service will be terminated effective Nov. 13, 2025.

Enrollment Requirements:
Claims:

• Payer enrollment for electronic claims is not required.

Action Required: Please make the following updates to accommodate these payer changes:

• Revalidate unreleased claims to edit correctly under new edit master.
• Modify any bridge routines based on edit masters.
• Modify related Payer Alias names to the new CPID.
• To access the new enrollment forms, please visit Enrollment Central.

11/7/2025

---

Payer Change for CPID 7704 Hispanic Physicians IPA Fee For Service

Effective immediately, claims currently exchanged with the following payer must use a different CPID:

Payer Name: Hispanic Physicians IPA Fee For Service
Professional CPID: 7704
Payer-assigned Payer ID: HPFFS

Claims submitted must begin using the following:
Payer Name: Hispanic Physicians IPA
Professional CPID: 6272
Payer-assigned Payer ID: HPIPA
Claim Fee: NA

CPID 7704 Hispanic Physicians IPA Fee For Service will be terminated effective Nov. 13, 2025.

Enrollment Requirements:
Claims

• Payer enrollment for electronic claims is not required.

Action Required:

• Please be aware of the changes above and make any necessary changes in your system.
• To access the new enrollment forms, please visit Enrollment Central.

11/7/2025

---

New Electronic Eligibility Connection Available

Optum is pleased to announce the availability of Real-time Eligibility Inquiry and Response 270/271 for the below payer, effective Oct. 28, 2025:

Payer Name: Anthem Vivity
Industry Payer ID: 10993
IMN Real Time ID: 10993
Exchange Real Time ID: ATMVT
Optum IEDI Real Time ID: 10993
Payer Enrollment Required: No
Connection Type: X12

Search Options:
Eligibility Subscriber

• Member ID, First Name, Last Name, Date of Birth

Action Required by customer:
Please update your system to take advantage of this payer transaction. For assistance with submitting Real-Time transactions, please contact your Practice Management System Vendor or Optum Customer Care Hub ticket.

11/7/2025

---

New Electronic Claim Status Connection Available

Optum is pleased to announce the availability of Real-time Claim Status Inquiry and Response 276/277 for the below payer, effective Oct. 27, 2025:

Payer Name: BRIDGESPAN
Industry Payer ID: BRIDG
IMN Real Time ID: BRIDG
Exchange Real Time ID: BDSPH
CPID(s): 6675, 6779
Optum IEDI Real Time ID: BRIDG
Payer Enrollment Required: No
Connection Type: X12

Search Options:
Claim Status Inquiry subscriber

• Member id, first name, last name, date of birth

Optional additional elements:

• Payer claim number, Total submitted charges

Action Required by customer:
Please update your system to take advantage of this payer transaction. For assistance with submitting Real-Time transactions, please contact your Practice Management System Vendor or Optum Customer Care Hub ticket.

11/7/2025

---

New Electronic Claims Connections Available on Revenue Performance Advisor

Institutional claim transactions have recently been added to the Revenue Performance Advisor system for the following payers:

28189 – UCLA Health Medicare Advantage Plan
98578 – Show Me Health Administrators
EGPIN – Enterprise Group Planning, Inc.
HALOS – Halos Systems
HMG01 – Blue Zones Health
MSCMG – MD Senior Care Medical Group
NB123 – NorthBay Health
R3460 – PACE Southeast Michigan
R3467 – High Desert PACE
R3469 – PACE at Hudson Headwaters

Professional claim transactions have recently been added to the Revenue Performance Advisor system for the following payers:

28189 – UCLA Health Medicare Advantage Plan
98578 – Show Me Health Administrators
EGPIN – Enterprise Group Planning, Inc.
HALOS – Halos Systems
HMG01 – Blue Zones Health
MCS04 – California Department of Corrections
MSCMG – MD Senior Care Medical Group
NB123 – NorthBay Health
R3460 – PACE Southeast Michigan
R3467 – High Desert PACE
R3469 – PACE at Hudson Headwaters

11/7/2025

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Division of Immigration Health Services Electronic Claims and Remittance Connections No Longer Available

Effective immediately, the payer listed below will no longer be available at Optum for claims and remittance processing. 

Payer Name: Division of Immigration Health Services
Payer-assigned Payer ID: VAICE
Reason: Payer no longer offers an electronic connection to which Optum can connect.   

Payer will no longer accept paper claims. 

Action Required: None

11/6/2025

---

Electronic Claims Connection Suspended - California Department of Corrections (MCS04)

Effective immediately, the payer listed below has been suspended at Optum for claim processing and removed from the payer list.

Payer Name: California Department of Corrections
Payer ID: MCS04
Reason: Payer unavailable electronically

Action Required: Please refrain from submitting claims until further notice. 

11/6/2025

---

New Electronic Claim Status Connection Available Platform

Optum is pleased to announce the availability of Real-time Claim Status Inquiry and Response 276/277 for the below payer, effective Sept. 15, 2025:

Payer Name: NEW YORK MEDICAID
Industry Payer ID: SKNY0
IMN Real Time ID: SKNY0
Exchange Real Time ID: NYCAID
CPID(s): 1422 / 1500 / 1501 / 1502
Optum iEDI Real Time ID: NYMCD
Payer Enrollment Required: YES
Connection Type: X12

Search Options

Claim Status Inquiry subscriber:

• Member id, first name, last name, date of birth

Optional additional elements:

• Payer claim number, Total submitted charges

Action Required by customer:

Please update your system to take advantage of this payer transaction. For assistance with submitting Real-Time transactions, please contact your Practice Management System Vendor or Optum Customer Care Hub ticket.

11/6/2025

---

Claim Status payer termination

Real Time Claim Status 276/277 for the payer listed below is no longer available at Optum, effective Nov. 3, 2025:

Payer Name: Blue Cross of Idaho Boise
Industry Payer ID: BLUEC
IMN Real Time ID: SB612
Exchange Real Time ID: IDBLCB
Optum IEDi Real Time ID: IDBLCB
Connection Type: X12
Reason: Payer no longer offers an electronic connection.

Action Required by customer:
For assistance with submitting Real-Time transactions, please contact your Practice Management System Vendor or Optum Customer Care Hub ticket.

11/6/2025

---

PAR Status Change for Claim Payers

Effective immediately, the PAR status is changing for the following claim payers:

Payer Name: Alterwood Advantage
Industry Payer ID: RP016
Exchange CPIDs: 6008, 9167
Current Par Status: Non Par
New Par Status: Gateway

Payer Name: AmeriHealth Caritas Delaware
Industry Payer ID: 77799
Exchange CPIDs: 7507, 7746
Current Par Status: Non Par
New Par Status: Par

Payer Name: AmeriHealth Caritas District of Columbia
Industry Payer ID: 77002
Exchange CPIDs: 5670, 6441
Current Par Status: Non Par
New Par Status: Par

Payer Name: AmeriHealth Caritas Florida
Industry Payer ID: 77003
Exchange CPIDs: 8963, 2106
Current Par Status: Non Par
New Par Status: Par

Payer Name: AmeriHealth Caritas Louisiana
Industry Payer ID: 27357
Exchange CPIDs: 4638, 6156
Current Par Status: Non Par
New Par Status: Par

Payer Name: AmeriHealth Caritas New Hampshire
Industry Payer ID: 87716
Exchange CPIDs: 2090, 8238
Current Par Status: Non Par
New Par Status: Par                                                                                 

Payer Name: AmeriHealth Caritas Next A Product of AmeriHealth Caritas Florida, Inc.
Industry Payer ID: 45408
Exchange CPIDs: 7044, 9427
Current Par Status: Non Par
New Par Status: Par

Payer Name: AmeriHealth Caritas Next A Product of AmeriHealth Caritas VIP Next, Inc.
Industry Payer ID: 47073
Exchange CPIDs: 7043, 9426
Current Par Status: Non Par
New Par Status: Par

Payer Name: AmeriHealth Caritas Next North Carolina
Industry Payer ID: 83148
Exchange CPIDs: 6038, 9192
Current Par Status: Non Par
New Par Status: Par

Payer Name: AmeriHealth Caritas Pennsylvania
Industry Payer ID: 22248
Exchange CPIDs: 4547, 1710
Current Par Status: Non Par
New Par Status: Par

Payer Name: AmeriHealth Caritas VIP Care - Delaware DSNP
Industry Payer ID: 87406
Exchange CPIDs: 7081, 9484
Current Par Status: Non Par
New Par Status: Par

Payer Name: AmeriHealth Caritas VIP Care - Florida DSNP
Industry Payer ID: 88232
Exchange CPIDs: 7082, 9485
Current Par Status: Non Par
New Par Status: Par

Payer Name: AmeriHealth Caritas VIP Care PA CommHealthChoices
Industry Payer ID: 77062
Exchange CPIDs: 6501, 1268
Current Par Status: Non Par
New Par Status: Par

Payer Name: AmeriHealth Caritas VIP Care Plus (Michigan)
Industry Payer ID: 77013
Exchange CPIDs: 8656, 7212
Current Par Status: Non Par
New Par Status: Par

Payer Name: Blue Cross Complete of Michigan
Industry Payer ID: 32002
Exchange CPIDs: 5096, 7409
Current Par Status: Non Par
New Par Status: Par

Payer Name: First Choice by Select Health of South Carolina
Industry Payer ID: 23285
Exchange CPIDs: 7544, 2890
Current Par Status: Non Par
New Par Status: Par

Payer Name: First Choice Next A Product of Select Health of South Carolina, Inc.
Industry Payer ID: 57103
Exchange CPIDs: 7042, 9425
Current Par Status: Non Par
New Par Status: Par

Payer Name: First Choice VIP Care by Select Health of South Carolina
Industry Payer ID: 32456
Exchange CPIDs: 6087, 9248
Current Par Status: Non Par
New Par Status: Par

Payer Name: First Choice VIP Care Plus by Select Health of SC
Industry Payer ID: 77009
Exchange CPIDs: 8631, 7193
Current Par Status: Non Par
New Par Status: Par

Payer Name: Keystone First
Industry Payer ID: 23284
Exchange CPIDs: 6531, 8475
Current Par Status: Non Par
New Par Status: Par

Payer Name: Keystone First - CHIP
Industry Payer ID: 30070
Exchange CPIDs: 8098, 2897
Current Par Status: Non Par
New Par Status: Par

Payer Name: Keystone First Community Health Choices
Industry Payer ID: 42344
Exchange CPIDs: 1093, 8121
Current Par Status: Non Par
New Par Status: Par

Payer Name: Keystone First VIP Choice
Industry Payer ID: 77741
Exchange CPIDs: 6649, 6751
Current Par Status: Non Par
New Par Status: Par

Payer Name: PerformCare
Industry Payer ID: 65391
Exchange CPIDs: 4657, 6183
Current Par Status: Non Par
New Par Status: Par

Action Required: Please be aware of the PAR status changes.

11/6/2025

---

New Electronic Claims Connections Available

Optum has new electronic claims connections available:  

Payer Name: Benefit Health Plan
Institutional CPID: 9044
Professional CPID: 3762
Payer-assigned Payer ID: 52682
Payer Enrollment Required: No
Secondary Claims Accepted: No 

Action Required:

• Add the payers to your system to begin using the new payer connection. 

Please note: We are providing you with a list of new electronic connections. Please review and choose payers that are appropriate for your business.

11/6/2025

---

New Electronic Eligibility Connection Available

Optum is pleased to announce the availability of Real-time Eligibility Inquiry and Response 270/271 for the below payer, effective Nov. 6, 2025:

Payer Name: Prairie States
Industry Payer ID: 36373
IMN Real Time ID: 36373
Exchange Real Time ID: PRSTE
CPID(s): 3984, 3891
Payer Enrollment Required: No
Connection Type: X12

Search Options
Eligibility Subscriber

• Member ID, First Name, Last Name, Date of Birth
• Member ID, First name, Last Name
• First Name, Last Name, Date of Birth
• Member ID, Date of Birth

Eligibility Dependent

• Member ID, Dependent First Name, Dependent Last Name, Dependent Date of Birth

Action Required by customer:
Please update your system to take advantage of this payer transaction. For assistance with submitting Real-Time transactions, please contact your Practice Management System Vendor or Optum Customer Care Hub ticket.

11/6/2025

---

New Electronic Eligibility Connection Available
Optum is pleased to announce the availability of Real-time Eligibility Inquiry and Response 270/271 for the below payer, effective Nov. 6, 2025:

Payer Name: Valley Care IPA
Industry Payer ID: VCIPA
IMN Real Time ID: VCIPA
Exchange Real Time ID: VCIPA
CPID(s): 7124
Payer Enrollment Required: No
Connection Type: X12

Search Options
Subscriber:

• Member ID, First Name, Last Name, Date of Birth
• First Name, Last Name, Date of Birth
• Member ID

Action Required by customer:
Please update your system to take advantage of this payer transaction. For assistance with submitting Real-Time transactions, please contact your Practice Management System Vendor or Optum Customer Care Hub ticket.

11/6/2025

---

Electronic Claims Connections Suspended

Effective immediately, the payers listed below have been suspended at Optum for claim processing and removed from the payer list. 

Payer Name: Meritage Medical Network
CPIDs: 2183, 6609
Payer ID: IP097
Reason: Payer unavailable electronically 

Payer Name: Meritage First Choice
CPIDs: 5082, 9130
Payer ID: FC002
Reason: Payer unavailable electronically 

Action Required: Please refrain from submitting claims until further notice.

11/6/2025

---

Update: Report Generation Delay for CPID 2554 Louisiana Medicaid Medicare Advantage Crossovers

Update: It’s been determined that the payer had a processing issue.

A resolution has been implemented and the claims were retransmitted to the payer intermediary on Nov. 5, 2025.

This delay affected claims released to Optum between 10 a.m. CT on Oct. 30, 2025 and 7 p.m. CT on Nov. 3, 2025.

Action Required: Be aware of the processing issue above and of possible invalid duplicate rejections.

Original notice sent Nov. 5, 2025:

A payer intermediary is experiencing issues affecting Institutional report generation for some claims submitted since Oct. 31, 2025.

Payer impacted:

• CPID 2554 Louisiana Medicaid Medicare Advantage Crossovers

Optum is working diligently with the payer intermediary to resolve the issue and ensure reports are received.

Action Required: None. Please be aware of delays in the report generation for claims submitted during the time frame above.                                                         

If you have any questions, please contact Customer Support and refer to Case Number 09761562.

11/5/2025

---

Report Generation Delay for CPID 2554 Louisiana Medicaid Medicare Advantage Crossovers

A payer intermediary is experiencing issues affecting Institutional report generation for some claims submitted since Oct. 31, 2025.

Payer impacted:

• CPID 2554 Louisiana Medicaid Medicare Advantage Crossovers

Optum is working diligently with the payer intermediary to resolve the issue and ensure reports are received.

Action Required: None. Please be aware of delays in the report generation for claims submitted during the time frame above.                                                         

If you have any questions, please contact Customer Support and refer to Case Number 09761562.

11/5/2025

---

Electronic Routing Change for CPIDs 6815 Kern Health Care Network (Kern County)

Effective Nov. 5, 2025, Optum is reactivating and changing electronic claims routing for the following payer:

Payer Name: Kern Health Care Network (Kern County)
Professional CPID: 6815
Edit Master: PE_T007
Payer-assigned Payer ID: 22149
Payer Claim Enrollment Required: No
Secondary Claims Accepted: No

Enrollment Requirements
Claims:

• Payer enrollment for electronic claims is not required.

Report Changes:
You may see some differences in the payer reports you receive.

Action Required: Please make the following changes to accommodate the routing change:

• Edit Masters are not changing, no modification to the bridge routines needed.
• No Payer Alias changes are required. Payer name and CPID are not changing.
• When a payer requires enrollment, forms must be submitted and approved from Enrollment Central. 

11/5/2025

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Electronic Routing Change for CPID 6815 Kern Health Care Network (Kern County)

Effective Nov. 5, 2025, Optum is reactivating and changing electronic claims routing for the following payer:

Payer Name: Kern Health Care Network (Kern County)
Professional CPID: 6815
Payer-assigned Payer ID: 22149
Payer Claim Enrollment Required: No
Secondary Claims Accepted: No
Claims Fee: $0.10

Enrollment Requirements
Claims:

• Payer enrollment for electronic claims is not required.

Report Changes:
You may see some differences in the payer reports you receive.

Action Required: Please consider the following to allow transactions to process properly due to the above changes:

• Make any necessary system changes.
• When a payer requires enrollment, forms must be submitted and approved from Enrollment Central. 

11/5/2025

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Report Generation Delay for CPID 2207 Pennsylvania Medicare

A payer intermediary is experiencing issues affecting Professional report generation for some claims submitted since Oct. 31, 2025.

Payer impacted:

• CPID 2207 Pennsylvania Medicare

Optum is working diligently with the payer intermediary to resolve the issue and ensure reports are received.

Action Required: None. Please be aware of delays in the report generation for claims submitted during the time frame above.                                           

If you have any questions, please contact Customer Support and refer to Case Number 09760641.

11/5/2025

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Transmit Delay for Multiple CPIDs

Due to a payer system issue, a delay occurred in some of the transmissions to the following payers since Oct. 4, 2025.

Payers impacted: 

• CPID 2758 Blue Cross Blue Shield of Louisiana
• CPID 8853 Louisiana Blue Advantage

Optum is working diligently with the payers to resolve the issue.

This delay affected claims released to Optum since Oct. 3, 2025, 1:00 p.m. CT.

Action Required: Be aware of the transmit delay above.

11/5/2025

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Report Generation Delay for multiple CPIDs

A payer intermediary is experiencing issues affecting Professional and Institutional report generation for some claims submitted Oct. 31, 2025 and Nov. 1, 2025.

Payers impacted: 

• CPID 6405 Cigna Health Plans
• CPID 4509 Cigna Health Plans
• CPID 1841 Evernorth Behavioral Health, Inc
• CPID 5943 Evernorth Behavioral Health, Inc
• CPID 4516 Cigna Select Great-West Healthcare
• CPID 6408 Cigna Select Great-West Healthcare

Optum is working diligently with the payer intermediary to resolve the issue and ensure reports are received.

Action Required: None. Please be aware of delays in the report generation for claims submitted during the time frame above.

If you have any questions, please contact Customer Support and refer to Case Number 09760525.

11/5/2025

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Update: Electronic Claims Connection Suspended - Silver Star PACE (97691)

Update: This payer has been reactivated and rerouted. Providers may submit claims to this payer.

Payer Name: Silver Star PACE
Payer ID: 97691
Payer Claim Enrollment Required: No
Payer Type: NonPar

Original notification sent on 10/14/2025

Effective immediately, the payer listed below has been suspended at Optum for claim processing and removed from the payer list. 

Payer Name: Silver Star PACE
Payer ID: 97691
Reason: Payer is unavailable electronically 

Action Required: Please refrain from submitting claims until further notice.

11/4/2025

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Report Generation Delay for Multiple CPIDs

A payer intermediary is experiencing issues affecting Institutional and Professional report generation for some claims submitted since Oct. 28, 2025.

Payers impacted: 

• CPID 8047 Central Valley Medical Providers
• CPID 9765 Central Valley Medical Providers
• CPID 2081 Community Care IPA
• CPID 8226 Community Care IPA

Optum is working diligently with the payer intermediary to resolve the issue and ensure reports are received.

Action Required: None. Please be aware of delays in the report generation for claims submitted during the time frame above.

If you have any questions, please contact Customer Support and refer to Case Number 09759312.

11/4/2025

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Multiple Payers Electronic Claims Connections No Longer Available

Effective immediately, the payers listed below will no longer be available at Optum for claims processing.

Payer Name: Anthem Blue Cross Blue Shield of Indiana HMO Home Infusion Therapy
Claim CPID: 5482
Payer-assigned Payer ID: ANTINHP

Payer Name: Anthem Blue Cross Blue Shield of Missouri Home Infusion Therapy
Claim CPID: 5467
Payer-assigned Payer ID: 12

Payer Name: Anthem Blue Cross Blue Shield of Ohio Home Infusion Therapy
Claim CPID: 5464
Payer-assigned Payer ID: ANTOH

Reason: Payer no longer offers an electronic connection. Claims should be submitted directly to Anthem. Please contact Provider Services via the number on the back of the member ID card with any questions.

Action Required: None.

11/4/2025

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Electronic Routing Change for CPIDs 8735 and 4010 HealthTeam Management Diabetes and Heart Care Plan

Effective Nov. 5, 2025, Optum will be changing electronic claims routing for the following payer:

Payer Name: HealthTeam Management Diabetes and Heart Care Plan
Professional CPID: 8735
Current Edit Master: PE_C051
New Edit Master: PE_T007
Institutional CPID: 4010
Current Edit Master: HE9C051
New Edit Master: HE9T007
Payer-assigned Payer ID: 88350
Payer Claim Enrollment Required: No
Secondary Claims Accepted: Yes

Enrollment Requirements

Claims:

• Payer enrollment for electronic claims is not required.

Report Changes:

You may see some differences in the payer reports you receive.

Action Required: Please make the following changes to accommodate the routing change:

• Revalidate unreleased claims to edit correctly under new edit master.
• Modify any bridge routines based on edit masters
• No Payer Alias changes are required. Payer name and CPIDs are not changing.
• When a payer requires enrollment, forms must be submitted and approved from Enrollment Central.

11/4/2025

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999 Payer Batch Rejections for CPID 1844 Wellcare Health Plans

Professional claims transmitted to the payer listed below from Optum Nov. 3, 2025 were not processed by the payer due to a 999 Batch Rejection. 

• CPID 1844 Wellcare Health Plans

A resolution has been implemented and the claims were retransmitted to the payer Nov. 4, 2025.

Action Required: None.

If you have any questions, please contact Customer Support and refer to Case Number 09759070.

11/4/2025

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Electronic Routing Change for CPIDs 8735 and 4010 HealthTeam Management Diabetes and Heart Care Plan

Effective Nov. 5, 2025, Optum will be changing electronic claims routing for the following payer:

Payer Name: HealthTeam Management Diabetes and Heart Care Plan
Professional CPID: 8735
Current Edit Master: PE_C051
New Edit Master: PE_T007
Institutional CPID: 4010
Current Edit Master: HE9C051
New Edit Master: HE9T007
Payer-assigned Payer ID: 88350
Payer Claim Enrollment Required: No
Secondary Claims Accepted: Yes

Enrollment Requirements
Claims:

• Payer enrollment for electronic claims is not required.

Report Changes:
You may see some differences in the payer reports you receive.

Action Required: Please make the following changes to accommodate the routing change:

• Revalidate unreleased claims to edit correctly under new edit master.
• Modify any bridge routines based on edit masters
• No Payer Alias changes are required. Payer name and CPIDs are not changing.
• When a payer requires enrollment, forms must be submitted and approved from Enrollment Central.

11/4/2025

---

Electronic Routing Change for CPIDs 8735 and 4010 HealthTeam Management Diabetes and Heart Care Plan

Effective Nov. 5, 2025, Optum will be changing electronic claims routing for the following payer:

Payer Name: HealthTeam Management Diabetes and Heart Care Plan
Professional CPID: 8735
Institutional CPID: 4010
Payer-assigned Payer ID: 88350
Payer Claim Enrollment Required: No
Secondary Claims Accepted: Yes
Claims Fee: N/A

Enrollment Requirements
Claims:

• Payer enrollment for electronic claims is not required.

Report Changes:
You may see some differences in the payer reports you receive.

Action Required: Please consider the following to allow transactions to process properly due to the above changes:

• Make any necessary system changes.
• When a payer requires enrollment, forms must be submitted and approved from Enrollment Central.

11/4/2025

---

Report Generation Delay for CPIDs 4908 and 5832 Cannon Cochran Management Services

A payer is experiencing issues affecting Institutional and Professional report generation for some claims submitted Oct. 27, 2025-Oct. 28, 2025.

Payer impacted:

• CPID 4908 Cannon Cochran Management Services
• CPID 5832 Cannon Cochran Management Services

The payer has been unable to generate and deliver the reports.

Action Required: None. Please resubmit claims if payment has not been received.

If you have any questions, please contact Customer Support and refer to Case Number 09745540.

11/4/2025

---

Electronic Claims Connection Suspended

Effective immediately, the payer listed below has been suspended at Optum for claim processing and removed from the payer list.

Payer Name: California Department of Corrections
CPID: 7222
Payer ID: MCS04
Reason: Payer unavailable electronically

Action Required: Please refrain from submitting claims until further notice.

11/4/2025

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Report Generation Delay for CPIDs 4070 and 8814 Integrated Homecare Services

A payer intermediary is experiencing issues affecting Institutional and Professional report generation for some claims submitted Oct. 23, 2025.

Payer impacted:

• CPID 4070 Integrated Homecare Services
• CPID 8814 Integrated Homecare Services

The payer intermediary has been unable to generate and deliver the reports.

Action Required: None. Please resubmit claims if payment has not been received.

If you have any questions, please contact Customer Support and refer to Case Number 09758532.

11/4/2025

---

New Electronic Claim Status Connection Available

Optum is pleased to announce the availability of Real-time Claim Status Inquiry and Response 276/277 for the below payer, effective Oct. 23, 2025:

Payer Name: WELLCARE HEALTH PLANS
Industry Payer ID: 14163
IMN Real Time ID: WLLCR
Exchange Real Time ID: WELLCR
CPID(s): 1844, 8551
Optum IEDI Real Time ID: 10488
Payer Enrollment Required: No
Connection Type: X12

Search Options

Claim Status Inquiry subscriber:

Member ID, first name, last name, date of birth

Action Required by customer:

Please update your system to take advantage of this payer transaction. For assistance with submitting Real-Time transactions, please contact your Practice Management System Vendor or Optum Customer Care Hub ticket.

11/4/2025

---

New Payer Edit for CPID 8793

The payer listed below has informed Optum of a new edit requirement effective immediately. In order to meet the new requirement, we are adding the following edit Nov. 4, 2025:

• PHI-01A153: INVALID PRINCIPAL DIAGNOSIS - The ICD-10-CM Principal Diagnosis Code must not be B9562.

Note: If this requirement does not apply to your billing situation, you can override the edit within the Error Text. LOOP 2300 HI01-2

Edit applies to:

• CPID 8793 AMBETTER FROM PENNSYLVANIA HEALTH AND WELLNESS

Action Required: Please be aware of updated edit requirements.

11/4/2025

---

Health Tradition Real Time Eligibility 270/271 No Longer Available

Effective immediately, Real Time Eligibility 270/271 for the payer listed below will no longer be available at Optum.

Payer Name: Health Tradition
Industry Payer ID: HLTHT
IMN Real Time ID: HLTHT
Optum IEDi Real Time ID: HLTHT
Connection Type: X12

Reason: Payer no longer offers an electronic connection

Action Required: None

11/3/2025

---

Electronic Claims Connection Suspended

Update: This payer has been reactivated and rerouted. Providers may submit claims to this payer.

Payer Name: Silver Star PACE
Professional CPID: 1146
Institutional CPID: 1571
Payer-assigned Payer ID: 97691
Payer Claim Enrollment Required: No
Secondary Claims Accepted: No
Claims Fee: $0.10

Original notification sent on 10/14/2025

Effective immediately, the payer listed below has been suspended at Optum for claim processing and removed from the payer list. 

Payer Name: Silver Star PACE
CPIDs:1571, 1146
Payer ID: 97691

Reason: Payer is unavailable electronically 

Action Required: Please refrain from submitting claims until further notice. 

11/3/2025

---

Electronic Claims Connection Suspended

Update: This payer has been reactivated and rerouted. Providers may submit claims to this payer.

Payer Name: Silver Star PACE
Professional CPID: 1146
Current Edit Master: PE_E049
New Edit Master: PE_B800
Institutional CPID: 1571
Current Edit Master: HE9E049
New Edit Master: HE9B801
Payer-assigned Payer ID: 97691
Payer Claim Enrollment Required: No
Secondary Claims Accepted: No

Original notification sent on 10/14/2025

Effective immediately, the payer listed below has been suspended at Optum for claim processing and removed from the payer list. 

Payer Name: Silver Star PACE
CPIDs:1571, 1146
Payer ID: 97691
Reason: Payer is unavailable electronically 

Action Required: Please refrain from submitting claims until further notice.

11/3/2025

---

Report Generation Delay for CPID 2788 Regence Blue Cross Blue Shield of Utah Federal Employee Program

A payer intermediary is experiencing issues affecting Professional report generation for some claims submitted Oct. 20, 2025.

Payer impacted: 

• CPID 2788 Regence Blue Cross Blue Shield of Utah Federal Employee Program

Optum is working diligently with the payer intermediary to resolve the issue and ensure reports are received.

Action Required: None. Please be aware of delays in the report generation for claims submitted during the time frame above.

If you have any questions, please contact Customer Support and refer to Case Number 09757337.

11/3/2025

---

New Electronic Eligibility Connection Available

Optum is pleased to announce the availability of Real-time Eligibility Inquiry and Response 270/271 for the below payer, effective Oct. 17, 2025:

Payer Name: First Medical Network
Industry Payer ID: 10916
IMN Real Time ID: 10916
Exchange Real Time ID: FMDNW
Optum IEDI Real Time ID:10916
Payer Enrollment Required: No
Connection Type: X12

Search Options
Eligibility Subscriber:

• Member ID, First Name, Last Name, Date of Birth

Action Required by customer:
For assistance with submitting Real-Time transactions, please contact your Practice Management System Vendor or Optum Customer Care Hub ticket.

11/3/2025

---

Report Generation Delay for multiple CPIDs

A payer intermediary is experiencing issues affecting Institutional and Professional report generation for some claims submitted since Oct. 20, 2025.

Payers impacted: 

• CPID 3514 Blue Cross Blue Shield of Michigan
• CPID 1421 Blue Cross Blue Shield of Michigan
• CPID 3531 Blue Cross Blue Shield of Michigan Federal Employee Plan

Optum is working diligently with the payer intermediary to resolve the issue and ensure reports are received.

Action Required: None. Please be aware of delays in the report generation for claims submitted during the time frame above.

If you have any questions, please contact Customer Support and refer to Case Number 09757279.

11/3/2025

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Update: Error Message for CPID 3237, 1595 Insurance Administrators of America

Update:
The below notify pertains to the following payer:

• Insurance Administrators of America
• CPIDs 3237, 1595

Original Notice:
Optum has received information that the payer below does accept secondary claims. Claims for the payer listed below may have received the following error message:

• PSBR0135:INVALID PAYER RESP SEQ NUM CODE

This issue began Oct. 21, 2025, and was resolved Oct. 30, 2025. If you believe you received this message in error, you may resubmit your claims.

11/3/2025

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Electronic Routing Change for CPIDs 7722 and 8912 illumifin Corporation

Effective November 3, 2025, Optum will be changing electronic remittance routing for the following payer:

Payer Name: illumifin Corporation
Professional CPID: 7722
Institutional CPID: 8912
Payer-assigned Payer ID: 26119
Line of Business Code (LOB): J6R
Payer Remittance Enrollment Required: Yes

Plans accepted with this connection:

• Bankers Reserve/Wellcare
• Combined Insurance Company of America
• Companion Life Insurance Company
• Forethought Life Insurance Company
• Liberty Bankers Life Insurance Company
• Shenandoah Life Insurance Company (AIA)
• Standard Life And Casualty Insurance Company
• Thrivent
• Western Catholic Union

Enrollment Requirements:

Remittance:

• Payer enrollment for electronic remittance is required.
  • Providers currently receiving electronic remittance through Optum must complete a new enrollment form.
  • New providers must complete a new enrollment form.

Action Required: Please make the following changes to accommodate the routing change:

• When a payer requires enrollment, forms must be submitted and approved from Enrollment Central. 

11/3/2025

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Electronic Routing Change for CPIDs 7722 and 8912 illumifin Corporation

Effective November 3, 2025, Optum will be changing electronic remittance routing for the following payer:

Payer Name: illumifin Corporation
Professional CPID: 7722
Institutional CPID: 8912
Payer-assigned Payer ID: 26119
Payer Remittance Enrollment Required: Yes
Remittance Fee: N/A

Plans accepted with this connection:

• Bankers Reserve/Wellcare
• Combined Insurance Company of America
• Companion Life Insurance Company
• Forethought Life Insurance Company
• Liberty Bankers Life Insurance Company
• Shenandoah Life Insurance Company (AIA)
• Standard Life And Casualty Insurance Company
• Thrivent
• Western Catholic Union

Enrollment Requirements:

Remittance:

• Payer enrollment for electronic remittance is required.
  • Providers currently receiving electronic remittance through Optum must complete a new enrollment form.
  • New providers must complete a new enrollment form.

Action Required: Please consider the following to allow transactions to process properly due to the above changes:

• Make any necessary system changes.
• When a payer requires enrollment, forms must be submitted and approved from Enrollment Central.

11/3/2025

---

Report Generation Delay for Multiple CPIDs

A payer intermediary is experiencing issues affecting Professional report generation for some claims submitted on Oct. 20, 2025.

Payers impacted: 

• CPID 1402 Blue Cross Blue Shield of Minnesota
• CPID 1410 Blue Cross Blue Shield of Minnesota Comprehensive Care Services

Optum is working diligently with the payer intermediary to resolve the issue and ensure reports are received.

Action Required: None. Please be aware of delays in the report generation for claims submitted during the time frame above.

If you have any questions, please contact Customer Support and refer to Case Number 09756637.

11/3/2025

---

Update: Report Generation Delay for CPIDs 1507 and 3887 Veterans Administration Fee Basis Programs

Update: The payer intermediary has been unable to generate and deliver the reports for some claims submitted between Oct. 13, 2025 and Oct. 15, 2025.

Action Required: Please resubmit claims if payment has not been received.

Original notice sent Oct. 23, 2025:

A payer intermediary is experiencing issues affecting Institutional and Professional report generation for some claims submitted since Oct. 13, 2025.

Payer impacted:

• CPID 3887 Veterans Administration Fee Basis Programs
• CPID 1507 Veterans Administration Fee Basis Programs

Optum is working diligently with the payer intermediary to resolve the issue and ensure reports are received.

Action Required: None. Please be aware of delays in the report generation for claims submitted during the time frame above.

If you have any questions, please contact Customer Support and refer to Case Number 09743725.

11/3/2025

---

New Electronic Claims Connections Available

Optum has new electronic claims connections available:

Payer Name: Broward PACE Program
Institutional CPID: 9048
Professional CPID: 3775
Payer-assigned Payer ID: FLBPP
Payer Enrollment Required: No
Secondary Claims Accepted: Yes
Payer Location: Florida
Claims Fee: N/A

Action Required: 

• Add the payers to your system to begin using the new payer connection.
• When a payer requires enrollment, forms must be submitted and approved to begin submitting transactions.

Please note: We are providing you with a list of new electronic connections. Please review and choose payers that are appropriate for your business.

11/3/2025

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Payer Change - BoldAge PACE

Effective Oct. 29, 2025, claims currently exchanged with the following payer must use different CPIDs.

Payer Name: BoldAge PACE Kentucky Owensboro
Payer ID: 65435

Claims must begin using the following:
Previous Payer Name: BoldAge PACE Indiana Evansville
New Payer Name: BoldAge PACE
Current Payer ID: 65433
New Payer ID: BOLD1

Payer ID 65433 BoldAge PACE Kentucky Owensboro will be terminated effective Nov. 11, 2025.

Enrollment Requirements
Claims:

• Payer enrollment for electronic claims is not required.

Your existing Payer Alias entries will continue to work as they do currently; the new payer name is being provided for your reference. Be aware all future communications for this payer ID will reference the new payer name only.

Action Required: Please make the following updates to accommodate these payer changes for new payer name BoldAge PACE and new Payer ID BOLD1:

• Revalidate unreleased claims to edit correctly under new edit masters.
• Modify any bridge routines based on edit masters.
• Modify related Payer Alias names to the payer ID.

11/3/2025

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Providence Preferred PPO Electronic Claims Connection No Longer Available

Effective immediately, the payer listed below is longer available at Optum for claims processing. 

Payer Name: Providence Preferred PPO
Payer ID: PHP01, SX187
Reason: Payer no longer offers an electronic connection to which Optum can connect. 

11/3/2025

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Electronic Claims Connection Suspended - Trilogy Health Network (62777)

Effective immediately, the payer listed below has been suspended at Optum for claim processing and removed from the payer list. 

Payer Name: Trilogy Health Network
Payer ID: 62777
Reason: Payer unavailable electronically.

Action Required: Please refrain from submitting claims until further notice.

11/3/2025