Payer Processing Issues
Using the links below, search for Payer Updates* by month
Summary
When Optum discovers issues or interruptions to transaction processing, the details* will appear below.
*These updates can also be found within the Optum Customer Care Hub under Payer Processing Issues: https://customercare.optum.com/public/home.html
Older Payer Updates
Click the link below to access payer updates prior to October 1st, 2024.