2020 Was a Challenge, But RXNT Rose To It!

As 2020 unfolded, we knew our clients would be counting on our software as they battled COVID-19.
Their incredible dedication inspired us to do more, push harder, and give back. In March, we transitioned from our
Maryland headquarters to a 100% remote workforce, and together we stayed connected and reached new heights!

Recognitions and Awards

Badge for Inc. Magazine's 5000 Fastest-Growing Private Companies in America for 2020

Inc. 5000 Repeat

Recognized for the 2nd time on Inc. Magazine's annual list of America's 5000 Fastest-Growing Companies

Badge for the 2021 Best Medical Billing Software by Digital.com

Best Medical Billing

Awarded by Digital.com as one of
the best Medical Billing Software companies of 2021

Logo for G2 commemorating RXNT's 2020 EHR Rating of 4.4/5 Stars

★★★★★ on G2

RXNT's Electronic Health Records software was rated 4.5 out of 5 by our customers on G2

Customer Support

RXNT takes pride in offering the very highest levels of customer service. Here's a quick glance at how we did in 2020.

RXNT_Column_960px_706538974
RXNT_Column_960px_706538974

"A great company to work with, customer service is awesome! We work so well together, and they can see how specific our needs are and how we want things. RXNT provides what I’m asking for and that makes our lives better."

Louise Macy Founder, CEO

Advantage Office Management and Billing Services

42,050

Tickets resolved

40 minutes

Average response time
(Compared to average time: 12 hours)*

84 percent

Client issues resolved in first outreach

2,085

Client training sessions conducted

*Customer Service Benchmark Report, SuperOffice, October 14, 2020

Innovations and Upgrades

During 2020, we implemented a number of new features designed to
make practices more efficient, be more profitable, and better engage patients.

Taking Care of Business

The results of our efforts also showed in our business successes in 2020.

88%

Average customer satisfaction rating

1,508,114

Claims submitted in our Medical Billing product 

9,487,365

E-prescriptions administered in our eRx product

RXNT_Column_960px_236537059
RXNT_Column_960px_236537059

Giving Back

2020 was a challenging year all around. RXNT is proud to be able to help out with causes that are important to our clients and our local community.

Chesapeake Charties-2020-590x420

Sponsored Chesapeake Charities' Governor Hogan Scholarship to help a medical student pursuing a career in cancer research.

Electronic Health Records

Pledged $10,000 to Bosom Buddies Charities in support of breast cancer education, detection, and treatment—initiatives effected by COVID-19.

RXNT Donations

Donated computers to Grasonville Elementary School in Stevensville, MD for students to use during virtual learning in the COVID-19 pandemic.

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