We’ve created two complementary AI-powered tools, Ambient IQ & Encounter Insights, to simplify clinical documentation and save valuable time.
Clinical documentation is one of the biggest sources of provider stress. In fact, nearly three-quarters of healthcare professionals say the time or effort needed to complete clinical documentation hampers patient care. Over 77% report finishing work later than desired or working after hours due to documentation burden. Many providers indicate that this work prevents them from being fully present with patients, likely because their attention is often divided between computer screens and meaningful conversations.
At RXNT, we want to help providers get back to doing what they do best: caring for patients. That’s why we created two complementary AI-powered tools, Ambient IQ and Encounter Insights, to simplify clinical documentation and save valuable time. In this guide, you’ll discover what each tool does, why it matters, and the benefits for providers, administrative teams, and patients.
Ambient IQ: Free Up Time, Focus on Patients
What it is: Ambient IQ is RXNT’s AI ambient listening tool that records patient visits, transcribes the conversation in real time, and generates patient notes. All of this happens seamlessly within Ambient IQ, so providers can document with ease. Providers can also record additional notes or information once the patient has left the room.
Why it matters: Manual note-taking or dictation during a patient visit can be distracting and time-consuming. Providers often spend hours each week charting after hours. Even worse, rushing through documentation may cause critical details to be missed. Ambient IQ addresses these challenges by acting as a real-time AI scribe that reduces administrative burden.
How it helps:
- Transcribe visits in real time. Capture patient conversations automatically.
- Simplify encounters. Start the session, record the discussion, then review and sign the AI-generated note or copy it into your desired EHR. This frees up more time to see patients and shortens wait times.
- Stay compliant and secure. Ambient IQ is fully HIPAA-compliant, and RXNT hosts all applications and data in SOC-2 Type II certified data centers.
- Flexible usage. Providers can record live during the patient visit or dictate a summary after the visit ends.
Bottom line: Ambient IQ was one of our most-requested features because providers everywhere are searching for ways to simplify workflows and reclaim personal time. By reducing the burden of documentation, providers can focus on patient connection.
Encounter Insights: AI-Powered Summaries at Your Fingertips
What it is: Encounter Insights takes Ambient IQ one step further. Instead of requiring providers or staff to search through lengthy charts, the tool automatically summarizes signed encounters and makes them searchable. Providers can see key takeaways, medication overviews, highlights from previous visits at a glance, and possible issues detected.
Why it matters: Chart review is essential, but it’s also one of the most time-consuming tasks in healthcare. Providers may need to prepare for a patient’s appointment by reviewing multiple lengthy notes. Without efficient tools, this process delays care decisions and drains productivity.
How it helps:
- Quick patient history. Summarize and surface key encounter details so providers can prepare for visits faster.
- Smarter searches. Use the search feature to instantly locate the specific details you need without sifting through multiple pages of documentation.
- Catch discrepancies. Get alerts if charting discrepancies are detected, so errors can be reviewed and corrected promptly.
Bottom line: Encounter Insights gives providers and staff a shortcut to critical information, making clinical and administrative workflows smoother, faster, and more accurate.
Better Together: From Real-Time Notes to Actionable Insights
While each tool provides significant value on its own, together they create a more comprehensive documentation cycle:
- Capture patient-provider conversations in real time with Ambient IQ.
- Review past encounters instantly with Encounter Insights to make informed decisions.
This combination reduces paperwork, prevents errors, accelerates billing, and ensures that no detail slips through the cracks. Most importantly, it allows providers to dedicate more attention to patients, not paperwork.
Your Questions Answered: RXNT’s AI Tools
Are your AI solutions HIPAA-compliant?
Yes, RXNT takes data security seriously. All AI tools are fully HIPAA-compliant and hosted in SOC-2 Type II certified data centers.
Can I edit the notes generated by Ambient IQ?
Absolutely. The AI produces encounters that providers can review and adjust, before finalizing in the patient chart if they’re an RXNT EHR or full suite customer. For non-RXNT users, Ambient IQ notes can be edited once copied into your preferred EHR platform.
Do I have to record visits while the patient is in the room?
No, Ambient IQ supports both patient-provider conversations and post-visit audio, so you can choose the workflow that best fits your style.
Who benefits from Encounter Insights?
Providers and administrative teams. Clinicians save time reviewing records, while administrative teams use AI summaries to ensure accurate coding and billing.
Is there an extra cost for using AI?
Ambient IQ is available at no extra cost for existing customers of RXNT’s integrated EHR & Full Suite software.
Ambient IQ is also offered as a standalone product. For a limited time, it’s completely free for a 3-month trial. After that, it’s only $75 per month—significantly cheaper than the industry average.
What types of feedback have you received from providers who utilize RXNT’s AI tools?
Providers love RXNT’s new AI tools. It’s helping them save time and streamline tasks. Here is some of the feedback providers have given about our products:
“Ambient IQ has made it convenient to ensure accurate patient accounts during physical exams and [gives me] the ability to be present with my patients … without the distraction of a computer screen.”
—Lauren Binks, FNP, Lulu’s Health Care Clinic
“Ambient IQ represents the future. Technology is moving rapidly, and this software is keeping pace. It will only get better and better as it learns how I practice and chart, and I am confident that I will be using it for many years to come.”
“After [using Ambient IQ], I’m not going back to typing my own notes. All I have to do is have a conversation and my notes are done. The whole world is heading this way. Once you go AI scribe, you don’t go back.”
—Dr. Craig Sorkin, Advanced Wellness and Therapy
To see more about what providers are saying about RXNT’s products, you can read our product reviews or check out our case studies.
Does RXNT offer any AI training?
Currently, we don’t offer any live training. However, our onboarding package includes online training on the products for you and your staff. There are several useful tools available to you if you’re looking for AI-specific education.
For example, RXNT’s Learn offers free on-demand courses and lessons to help you get up to speed with our software. Our website has directions on how to use Ambient IQ and Encounter Insights. The Help Center is also a reliable go-to when you have questions. If you’re having trouble, you can also contact us with any questions.
Will Ambient IQ work with my existing custom encounter templates?
No, Ambient IQ will not work with any existing templates. Instead, we have created encounter forms to fit the scenarios you work with daily in your practice. We created these templates to guarantee quality with our AI voice recognition software and our other products.
Can Ambient IQ be downloaded from the App Store?
Current RXNT customers can continue using the RXNT app, which already includes the AI functionality. Standalone Ambient IQ users can download the Ambient IQ app from Google Play or the iOS App Store. Encounter Insights is only available to RXNT users.
Transform Your Workflow, Elevate Patient Care
Documentation burdens are a major factor in provider burnout and patient dissatisfaction. But practices don’t have to accept the status quo. With RXNT’s Ambient IQ and Encounter Insights, providers can chart smarter, review faster, and deliver more attentive care.
Get a demo today and see how RXNT’s AI tools can help you save time, simplify workflows, and enhance patient care.
