Notice of Cybersecurity Incident
Networking Technology, Inc. d/b/a RXNT (“RXNT”) contracts with healthcare organizations to provide cloud-based software solutions for electronic prescribing, practice management, and electronic health records. It is our highest priority to maintain the privacy and security of the information we maintain for our customers. This notice concerns a recent cybersecurity incident involving certain information.
What Happened? On March 3, 2026, RXNT became aware of unauthorized activity on one of the RXNT solutions used by a portion of our customers. We conducted an internal investigation alongside cybersecurity experts and took steps to contain the activity and confirm that the unauthorized actor had been eliminated from the environment. RXNT additionally notified law enforcement. The investigation determined that, between March 1, 2026, and March 3, 2026, an unauthorized actor obtained certain data stored on our system. We conducted a comprehensive review of the affected data to identify what information was involved and the individuals and customers to whom it related. RXNT notified affected customers beginning on May 1, 2026.
What Information Was Involved? The information involved varies by individual and may include patient names, dates of birth, demographic information (such as addresses, contact information, and patient IDs), and prescription information (such as prescribing provider, prescription, and receiving pharmacy). In limited instances, a Social Security number was also included. The incident did not involve any payment card, bank account, or other financial information.
What RXNT Is Doing. Data privacy and security are RXNT’s highest priority, and we take this incident very seriously. After becoming aware of the incident, RXNT immediately took steps to contain it and, with assistance from external cybersecurity experts, confirmed that the unauthorized actor was eliminated from the environment. To help prevent a similar incident from happening in the future, we will continue to take steps to further strengthen the security of all our systems and applications.
On May 1, 2026, RXNT notified affected customers of this incident. Since then, it has worked with customers to notify individuals whose information was involved. RXNT is also providing resources that involved individuals can use to help protect their information, including complimentary credit monitoring and identity protection services for individuals whose Social Security numbers were involved in this incident.
What Individuals Can Do. While the investigation did not reveal any instances of fraud or identity theft resulting from this incident, as a precaution, RXNT recommends that individuals review relevant statements for unrecognized transactions. In the event of suspicious activity, they are encouraged to contact the vendor or provider associated with the transaction immediately. Information about additional steps that individuals can take to protect their data is below.
For More Information. RXNT has also established a dedicated, toll-free call center for questions about this incident. The call center may be reached at 877-327-7205 from 9 a.m. to 9 p.m. Eastern Time, Monday through Friday, excluding some major U.S. holidays.