Helen Farnen

Helen Farnen is RXNT's former Senior Marketing Copywriter. During her time at RXNT, she contributed content on healthcare technology, practice operations, and industry trends to help healthcare professionals better navigate the evolving healthcare landscape.

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The Complexity of Managing Specialty Drugs in the 21st Century

Chronic diseases present significant healthcare concerns in the United States. 6 in 10 adults have a single chronic disease, and four in ten adults have two or more chronic diseases. These chronic conditions are the leading cause of death and disability in the country and a major contributor toward the nation’s $3.5 trillion annual healthcare […]

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Major Update to CPT Codes for 2021

Using the most accurate Current Procedural Terminology® (CPT) codes is one of the best ways to avoid claim rejections and get reimbursed faster. In the third quarter of 2020, the American Medical Association (AMA) released new codes, the first major revision of office visit and outpatient evaluation and management (E/M) codes in 25 years. And,

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RXNT Named to List of Best Medical Billing Software Companies of 2021 by Digital.com

RXNT received recognition as one of the best medical software companies for 2021 by Digital.com, an independent review and comparison platform. ANNAPOLIS, MD. (January 7, 2021) – RXNT, a leading provider of cloud-based ambulatory healthcare software, today announced that it has been selected as a top software company by Digital.com, an independent review website for

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Avoiding the Top 10 Medical Billing Mistakes

The margin errors in medical billing are alarming, ranging from 30% to 80%, according to an article in the Wall Street Journal. With the increase of electronic health records (EHR) and over-inundation of patients during the COVID-19 pandemic, numbers are likely even higher than estimated.  According to the American Medical Association, medical billing errors fall

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Breaking the Cycle of Missed Appointments

Scheduling patients for provider visits was challenging long before COVID-19. Studies by Health Management Technology found that missed appointments cost the healthcare community $150 billion per year. Not to mention the “soft” dollar costs that come when patients don’t receive needed care. By not staying on course, patients are at higher risk for complications, poor

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Front Office Technology: 4 Must-Haves for an Optimized Practice

Picture your practice in its most optimal state. Patients arrive with their paperwork complete, insurance information verified, and checked in. Providers have reviewed patient information and have plenty of time to address these issues. Your staff can readily access documents and review scheduled appointments. There is no last-minute scramble to find important documents or collect

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Patients Want Online Patient Bill Pay. Is Your Healthcare Practice Leaving Money Behind?

Despite the widespread adoption of online bill pay, the healthcare industry hasn’t quite caught up with the greater market. The majority of patients (68%) want online payments in their physician’s office over other kinds of payments. With patients shouldering more responsibility than ever, how can healthcare practices securely and effectively incorporate the solution into their

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The Financial Impact Of Denied Claims in Medical Billing: Bigger Than You Think

Just 50 denied claims per month add up to $18,000 in rework costs annually. On the surface, a denied claim may not appear to have a large impact on practice finances. However, the cumulative effect of these denials can result in staggering revenue loss. That’s why the phrase “claim denied” is synonymous with time-consuming rework,

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Why Aren’t More Doctors Adopting EPCS? Here’s Why You Need This Feature

Fact: The DEA’s 2010 Electronic Prescribing for Controlled Substances (EPCS) ruling permitted pharmacies across the United States to receive and dispense electronic prescriptions. Fact: EPCS regulations mitigate opioid-related deaths by reducing errors, prescription fraud, and “doctor shopping” for medications—while increasing prescription security and drug monitoring. Fact: E-prescribing reduces the time spent on each controlled substance

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RXNT Patient Payments

Struggling to Collect Payments from Patients? Try More Flexible Methods

The Coronavirus pandemic has taken a toll on the financial health of the U.S., as well as on the physical health and well-being of many Americans. Record-high levels of unemployment mean a corresponding loss of employer-provided health benefits and a greater number of people without coverage. It’s estimated that the number of uninsured patients will

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